Features · FiregroundScribe

Audio in

Department audio streams (Icecast/MP3 and similar), including password-protected ones.
Broadcastify feeds, with your department's own Broadcastify Premium account.
A scanner or radio on the PC's audio input, cut into transmissions automatically.
Trunked systems: uploads from trunk-recorder and SDRTrunk (Rdio Scanner compatible), or a watched folder.
Channels and talkgroups named and classified by you: fireground, dispatch, command, and EMS (kept private).
Trunked radio IDs named once (1234567 → Engine 1), talker aliases and the emergency button recorded with every transmission.
Stream titles from Icecast feeds kept with each transmission.
Recording adjusts to background noise, so a scanner in a noisy room works.
Audio quality monitor: warns about a dead feed or unplugged scanner, audio that's too loud, and constant static.
Recording gap report: when a source wasn't recording and why, with a warning on any incident it affects.
Several stations or recorders combined in one install (add-on).

Runs on the station PC, so no audio leaves the building. An online engine is optional.
Audio clean-up for scanner audio: voice band, hiss reduction, volume levelling.
Your vocabulary: unit numbers, streets and local names, with sample packs for your region.
Corrections teach it: a fix your officers make repeatedly becomes automatic.
Words the engine wasn't sure of are marked: click to hear just that part.
Listen live in the browser, and play back faster (pitch kept), louder, or with a voice filter that cuts hiss.
Import vocabulary straight from your roster, street list or apparatus list.
GPU-ready for larger, more accurate models.

19 event types detected: dispatch, on scene, initial report and 360, command, water on the fire, knockdown, primary and secondary all clear, PAR, MAYDAY, emergency traffic, evacuate, RIT, under control and more, with rules you can edit.
Incidents grouped automatically; merge and split by hand.
Units on each incident, with when each was first and last heard.
Bookmarks and notes on the timeline, and a review queue of what's left to check.
Benchmarks from first arrival: water on the fire, primary all clear, under control, and your own milestones.
An end-of-call summary written automatically when the radio goes quiet.
Officer review of every event: confirm, reject, correct the time, or add one that was missed.
Optional AI size-up drafts a narrative from the transcripts. The AI engine is built in: nothing to install, and nothing leaves the building. Or use the hosted AI add-on.
Live size-up: while an incident is still open, the AI size-up refreshes every few minutes when there's new traffic, for whoever follows it from the station.
Review queue: confirm or reject everything waiting at once, take an incident out of the queue, or delete it, straight from the list.
Search by unit (E1 finds Engine 1, said on the air or from the radio), by date, or for emergency-button presses and MAYDAYs only.

Play any incident back as it happened: the clock runs, and transcripts, events and notes appear at their time.
Pause, play at 1.5× or 2×, skip the silences, jump to any moment, and add instructor notes for the class.
For company training, officer development and after-action reviews.

Incident exports in CSV and JSON, with NFIRS and NERIS times.
Performance trends (add-on): median and 90th-percentile times by month and by incident type.
After-action reports (add-on): a printable report on your letterhead, saved as a PDF.
Read-only API keys and database views for your RMS, Excel or Power BI.
A full audit log of every change, sealed against tampering.

Flag a major incident for post-incident review: it's kept from retention and deletion, and admins download it as one package (report, every recording, transcript, events, audit trail).
A complete activity log export: every transmission, event, review and user action.
Records systems receive each closed incident as an NFIRS-mapped record by signed webhook, or pull them with an API key.
Annual performance report (add-on) for accreditation, ISO reviews and council.
Nightly exports (add-on) of incidents, NFIRS records and the activity log to a folder, network share or SFTP server.
Targets met (add-on): how often water on the fire, primary all clear and your own milestones hit their targets, and whether PARs came on time.
Monthly chief's report (add-on), printable and emailed every month.
Shift summary email (add-on) at shift change.

Case folders for claims, investigations, lawsuits and records requests.
Legal hold: nothing in a case can be deleted, by retention or by hand.
Evidence packages: every recording and record with its SHA-256, a manifest signed with your install's key, and the chain of custody. Anyone can check it with standard tools.
Secure share links for attorneys and investigators: they expire, can be limited and revoked, and every view is logged.
Watermarks on everything you export or share.
A log of who viewed each incident and played each recording.
Signed retention certificates: proof of what was destroyed, when and why.

FOIA, OPRA and other public records requests, with due dates in business days.
Redaction: blank the words and silence the matching audio in what you release, with the reason. The original recording is never changed. Off unless you turn it on.
Release by share link or package, and print the response letter.

Instant recall: hear the last minutes of any live source, including traffic too quiet or short to be recorded, and keep it as a transmission.
A standby PC that starts recording if the station PC stops, then sends it everything it recorded.

FiregroundScribe Manager on the server PC: status, users, settings, backups, logs and updates.
Automatic updates, installed only when the radio is quiet.
Admin, officer and viewer roles, with extra permissions per person; EMS details hidden from those who shouldn't see them.
Single sign-on with Microsoft 365 or Google Workspace.
Data retention you configure, longer or shorter by incident type or flag reason.
Tamper-evident audit log: every entry sealed, with a one-click integrity check.
Storage planner: how long until the disk is full.
Secure remote access through Cloudflare Tunnel, without opening router ports.
Nightly cloud backup and remote support, when you want them (add-ons).
Small updates: when only FiregroundScribe changes, the PC downloads about 10 MB, and goes back to the previous version by itself if the new one doesn't start.
Customer portal: your licenses, billing and invoices, support conversations with us, and your team's logins. Billing is also in FiregroundScribe Manager.
Switch off any add-on you don't use; switch it back on any time.
Proactive monitoring (add-on): your provider is alerted, and so are you, if a source stops, the audio goes silent, the disk fills up or the PC stops reporting.
County view (add-on): agencies that opt in share incident summaries (never audio, transcripts or EMS traffic), and a county coordinator sees active incidents and benchmarks across departments on one page.

FiregroundScribe is a documentation tool. It is not a life-safety system: alerts are advisory, and it must never be relied on for MAYDAY monitoring.